Study Finds That Demand for Housing Counselors Continues – NMP Skip to main content

Study Finds That Demand for Housing Counselors Continues

Apr 12, 2013

MortgageKeeper Referral Services has released its Homeowner Needs Status Report for the first quarter of 2013 (Jan. 1-March 31, 2013). The report showed that homeowners received more than 300,000 referrals (requests for local assistance) from MortgageKeeper so far in 2013—41 percent more than the level of referrals for the same period last year. The most in demand local assistance categories are housing and credit counseling, assistance with utility, food, and prescription costs, and employment resources. “While the housing crisis is clearly easing, people still need help,” said Rochelle Nawrocki Gorey, president of MortgageKeeper Referral Services. “We are grateful for a stronger housing market, but many homeowners are still underemployed, facing negative equity, or need assistance in securing a smooth transition to rental housing.” Counselors and servicers who subscribe to MortgageKeeper’s database provide struggling homeowners with a list of exhaustively researched, best-in-class nonprofit and government agencies in seconds. Often the agencies are located close to the homeowner, and help them to reduce their monthly expenses and channel this savings into their home loan.
About the author
Published
Apr 12, 2013
Trump Taps Former CFPB Deputy Brian Johnson To Lead Bureau

MBA backs the nomination as lenders await clarity on the future direction of consumer finance regulation under the Trump administration

Jun 12, 2026
Trump Names FHFA Director Bill Pulte Acting Director Of National Intelligence

FHFA director will continue overseeing Fannie Mae and Freddie Mac while serving as acting director of national intelligence

Jun 02, 2026
Realtor.com Launches AI Home Search Platform Built With Google

New RealAssist tool combines AI, affordability guidance and Google Maps data to engage buyers before they reach lenders

Jun 02, 2026
Another MLS Challenges Zillow In Fight Over Listing Visibility

Realtracs joins MRED in pushing back on Zillow's listing policies, a battle with potential implications for the broader homebuying and mortgage ecosystem

May 29, 2026
Gas Prices Are Quietly Reshaping Homebuyer Affordability

Rocket Money data suggests rising fuel costs are adding pressure to already payment-sensitive buyers as mortgage rates remain elevated

May 28, 2026
MISMO Targets Costly TRID Fee Cures With New Mortgage Fee Standardization Framework

MBA’s standards organization says inconsistent fee naming still drives costly redisclosures and rework, with fee-related cures affecting more than 30% of mortgage loans

May 27, 2026