Skip to main content

Xerox to Streamline Servicing With New BlitzDocs Servicing Offering

Apr 19, 2013

As new federal regulations requiring transparency, accountability and collaboration continue to be put in place, borrowers will see increased communication regarding the servicing of their mortgage, even after the home is purchased. Xerox is helping lenders and servicers simplify this process with the release of BlitzDocs Servicing. BlitzDocs, which has been used by lenders for more than a decade to accelerate and improve the loan process for origination and post-closing, provides an electronic loan folder (eFolder) that mimics traditional paper loan folders. This offering extends BlitzDocs’ intelligent collaboration into the servicing sector of the mortgage business and provides a single point of reference for all documentation related to a borrower for the duration of the loan. “BlitzDocs provides a single point of reference for all documentation relating to a loan; resulting in better customer service for our borrowers,” said Matthew Schuster, senior vice president of Servicing Operations at Fay Servicing. “The ability to index and reconcile documents from our sellers in bulk also results in faster review times.” Lenders and servicers are now using BlitzDocs’ document management capabilities to support customer service and default loan servicing. The expanded solution will help meet new regulations instituted by agencies like the Consumer Financial Protection Bureau (CFPB). Furthermore, BlitzDocs eXtended Edition, which provides a secure portal for use with third parties, is being used to send crucial documents such as solicitation packages and loss mitigation documents to troubled borrowers. Leveraging the BlitzDocs intelligent network, documents can be sent and received from trading partners including originators, borrowers, investors, sub-servicers, business process outsourcing providers and mortgage insurance companies. Xerox continues to add points of integration, including new partnerships with BeesPath, ComplianceEase and numerous loan origination systems. “By helping servicers go paperless, Xerox is simplifying the servicing process and removing costs associated with manually sending documents, improving customer service by ensuring 24/7 access to all loan documents, and supporting compliance by providing an audit trail of all actions taken on a loan,” said Nancy Alley, vice president and general manager of Xerox Mortgage Services.
About the author
Published
Apr 19, 2013
HUD Freezes Foreclosures On FHA Mortgages In Texas Flood Zone

Kerr County homeowners among hardest hit in disaster that’s claimed more than 100 lives

Jul 09, 2025
Fewer Canadians Hunt For U.S. Property

Largest component of international buyers in U.S. takes more than 25% hit

Jul 08, 2025
Fannie, Freddie Now Allow Lenders To Use VantageScore 4.0

Lenders will keep tri-merge credit scoring model; what this shift means

Fairway Independent Mortgage Corporation Announces Rebranding

Now Fairway Home Mortgage, company also donates $1M to support relief efforts in deadly Texas flooding

Jul 07, 2025
FHFA Chief Officially Calls For Investigation Of Federal Reserve Chairman Powell

Alleges Powell lied in testimony to Congress regarding Fed building renovations, says Fed Chair should be fired

BBB Will Impact Homeowners, Buyers

U.S. House and Senate must agree on certain tax, mortgage insurance premium deductions