The title of ‘Best Place to Work in IT’ has returned to Detroit as Quicken Loans announced it has earned the number one ranking on Computerworld magazine’s 2013 ‘Best Places to Work In IT’ list. This marks the fourth time Detroit-based Quicken Loans, the nation’s largest online lender and third largest retail mortgage lender, has been named number one in the benchmark employee survey, and the ninth-straight year the company has appeared on the prestigious list.
Computerworld’s ‘100 Best Places to Work in IT’ list is determined through a comprehensive team member survey focusing on the company’s core culture, including benefits, diversity, career development, training and retention. In addition, Computerworld conducts an employer questionnaire to determine the company’s goals and opinions on its culture. Other technology innovators appearing in the top-10 of this year’s list include CareerBuilder, Qualcomm, and PricewaterhouseCoopers.
“We have built a company centered on technology and innovation, so earning the honor as the top place to work in IT is a real testament to our nearly 1,000 technology team members across the country,” said Quicken Loans Chief Executive Officer Bill Emerson. “We are a technology company that is amazingly good at writing mortgages. Our success boils down to great culture and talented team members, it’s that simple.”
The Quicken Loans technology team helped the company close a record $70 billion in home loan volume in 2012, a 133 percent increase over the previous record of $30 billion set in 2011. This was done by expanding the company’s platform capacity by 200 percent in just 45 days to handle a number of new business channels.
“Quicken Loans invests heavily in training for all of our team members to ensure they have the skills they need to grow personally and professionally,” said Quicken Loans Chief Information Officer Linglong He. “But we also empower our team to both innovate and create the processes and programs that will continue to drive the company’s growth.”
An example of the culture of innovation that is encouraged at Quicken Loans is ‘Bullet Time,’ a weekly four-hour period in which Quicken Loans technology team members can work on any personal project they want, even those outside the core business. ‘Bullet Time’ continues to churn out innovations that significantly help team members and the business itself, including a mobile app called QRide that allows team members to track shuttle routes and arrival times between their office and parking location.