Rocket Pro Meets Brokers Halfway With ARIVE Expansion
Phase 2 of Rocket Pro’s integration lets brokers submit loan files and receive real-time status updates inside ARIVE
Rocket Pro is expanding its integration with ARIVE, allowing brokers to submit loan files and receive real-time loan status updates from Rocket Pro inside the broker platform.
The second phase of the partnership moves Rocket Pro beyond pricing and product visibility inside ARIVE and into loan submission, marking a deeper push by the lender to embed itself into the broker workflow.
Katie Fisher, executive vice president of Rocket Pro, said the ARIVE partnership is part of a broader strategy to support brokers across multiple platforms rather than requiring them to operate in one Rocket-controlled environment.
“We're not trying to require that somebody behave in a certain way to be able to leverage a great experience with us,” Fisher said. “We want to bring that experience to them and to the platforms that they already use.”
With more than 25,000 independent mortgage brokers subscribed to ARIVE, the platform gives Rocket Pro a direct line into a large share of the wholesale channel. ARIVE also processes significant broker activity, including more than 200,000 new loan applications and 900,000 pricing calls each month, according to its website.
“ARIVE represents, we believe, around 50% of the broker channel today, which is a huge segment of the market,” Fisher said. “And so we were very excited to be able to partner with them last year and to work over the last 15 months or so to bring this deeper integration to the forefront.”
Phase 2: Loan Submissions And Real-Time Status Updates
Rocket Pro first joined ARIVE last year, giving brokers access to Rocket Pro’s products and pricing inside the platform. Phase 2 now allows brokers to submit a 3.4 loan file from ARIVE to Rocket Pro and receive live loan status updates back inside ARIVE.
“Now you can take that next step and actually submit your loan from ARIVE over to the Rocket Pro portal, and you can get live event statuses back into ARIVE without having to log into our portal to see what's going on,” Fisher said.
The 3.4 file submission prevents brokers from having to manually re-enter the file in Rocket’s system, reducing friction in the origination process. Additionally, the real-time status updates are designed to give brokers more visibility into where a loan stands without having to chase information across systems.
“We just want you to be able to see what's going on without having to chase information, so we can centralize information in a single platform,” Fisher said. “We recognize we still have some work to do, along with many of the other lenders that are a part of ARIVE, to make it easy to solve for information once it hits Arrive, but we want you to at least have access to it.”
What It Doesn’t Include — Yet
While integration reduces duplicate data entry and gives brokers greater visibility into loan status, it does not yet eliminate Rocket Pro’s portal from the process entirely.
“Today, you cannot edit post-submission from ARIVE — that is one of the areas that we are working on exploring,” Fisher said. “We want to be able to capture all loan edits and changes through the process and allow those to be submitted directly to Rocket.”
However, Rocket may be working on additional capabilities for a future phase that would allow the integration to go deeper into the loan process. Fisher said Rocket would eventually like brokers to be able to manage more of their Rocket Pro workflow directly inside ARIVE.
“I think long term, we'd love to say you can live in ARIVE, and never have to leave it, and do everything you need to do to work with us,” Fisher said. “We still have some work to do to get there.”
Rocket Comes To Brokers Via Third-Party Vendors
The ARIVE partnership is part of a broader Rocket Pro strategy to support brokers across multiple systems rather than requiring them to operate in one Rocket-controlled environment.
Fisher pointed to Rocket Pro’s own portal, its ARIVE integration, and Jupiter, which Rocket launched earlier this year, as pieces of a larger wholesale technology ecosystem.
“Our goal is to find the best and brightest in the market and to fill any gaps that we've identified, so that everybody can work in the way in which they want,” she said. “We're not trying to make anybody switch from an Android to an iPhone to get rid of the green bubble. We would just want to help people work in the best way within the systems they already enjoy.”
While Rocket is not moving away from its own technology investments, Fisher said it is trying to accommodate brokers with different business models, production levels, and preferred systems.
“We believe that they all sort of create the right ecosystem together,” she said, “so that everybody has an option to work in the system that fits their process the best.”
The deeper ARIVE integration also fits into Rocket Pro’s broader push around automation and artificial intelligence.
“I think AI is a really generic term, and can sound really scary,” Fisher admitted. “But at the end of the day, we found some really great applications for AI, both in our own systems internally and in the tools that we make available to our partners.”
She said Rocket expects more AI and automation capabilities to come through integrations like ARIVE, as well as through Rocket’s own platforms, including Rocket Pro Navigate.
“We're going to keep looking for opportunities to create places for people to play around with tools that leverage AI,” Fisher said. “Again though, we're not going to force you to work in a way that you're not comfortable with, just to be able to get a good experience with us.”
Bottom Line
For brokers, the Phase 2 integration makes Rocket Pro more accessible inside ARIVE, with fewer handoffs between systems and more real-time visibility into loan status.
The bigger question is what comes next: whether Rocket can move more of the loan manufacturing process into ARIVE, while deepening other third-party integrations, without forcing brokers to leave the platforms where they already work.