Indecomm Global Services Steps Up Its QC Efforts

Indecomm Global Services is expanding its Quality Control (QC) Solutions across its client base. Indecomm has been providing QC services since 1988, and each day reviews thousands of loans for quality assurance and regulatory compliance. Indecomm partners with its clients to provide state-of-the-art solutions tailored to meet their new regulatory needs, especially in the pre-funding audit process. “Our clients need timely, comprehensive, and concise QC audit results delivered in a cost effective manner. Indecomm’s flexible QC technology platform, Kaizen, is designed to accomplish this, and identify areas of weakness that require corrective action,” said Rajan Nair, president, Financial Services Division, Indecomm Global Services. Meticulous attention to detail is the distinguishing trait of the Indecomm QC solution. Indecomm’s proprietary Kaizen technology application captures key loan level data and subjects the data and loan documents to a robust set of audit questions, organized by category and assigned severity codes. It offers dynamic QC solutions that integrate with the client’s production goals and credit policy. The QC strategies evolve with the customer, and the advanced review management from the Kaizen Quality Platform provides state-of-the-art analysis. Detailed reporting and trend analysis are among the outputs. Flexibility is a key feature of the Indecomm solution to QC. “Indecomm knows that customers are as unique and varied as their QC needs,” said Michael Larkin, director of risk management for Indecomm Global Services. “Custom needs for diverse controls are met with Indecomm’s deep domain subject matter expertise and consulting capabilities. But every solution begins with quality and independence. Our customizable solutions include verifications, fraud detection tools, HUD reviews, and collateral reviews by highly experienced and SRA-certified appraisers,” said Larkin.