loanDepot LLC has announced that David Norris will join the company in the newly created position of president and chief operating officer. He will report directly to loanDepot Chief Executive Officer and Chairman of the Board Anthony Hsieh. As former chief marketing officer of Nationstar Mortgage and president of its Greenlight Financial Services brand, Norris brings more than 25 years of consumer mortgage and technology industry experience to the new role. In addition to leading and strengthening loanDepot’s daily enterprise-level operational excellence across all company channels, Norris will assume executive oversight for loanDepot’s ongoing relationships with the company’s affinity partners.
“We’re excited to welcome Dave to loanDepot as it further validates the progress we’ve made in building the brand into one of the premier consumer mortgage lenders in the county,” said Hsieh. “Dave’s impressive track record in the financial services sector as an operator, acquirer and integrator is a perfect complement to our executive team and their focus on accelerating market share expansion. His leadership style, passion for quality customer service and talent for improving operational efficiencies in technology environments is impressive and positions him perfectly for the role.”
As chief marketing officer of Nationstar Mortgage and president of its Greenlight Loans division, Norris was credited with increasing Greenlight Loans’ production volume by 91 percent while the market contracted by 65 percent. Prior to that, Norris joined LendingTree Loans in 2006 and was promoted to president in 2008. In 2012, Norris led the company’s acquisition by Discover Financial Services where he served as president of Discover Home Loans. Before joining LendingTree Loans, Norris was vice president of service and solutions (2004-2006) and executive quality leader (1999 to 2004) at Toshiba America Information Systems. Norris’ career also includes serving in a variety of manufacturing and sales management positions at Qualcomm Personal Electronics in San Diego from 1995 to 1998, and chief operations officer for American Technology Corporation from 1992 to 1995. Norris is a Certified Mortgage Banker (CBM) by the Mortgage Banker Association and holds a Six Sigma Master Black Belt, Toshiba.
“I’m thrilled to join loanDepot, especially now as change within the industry continues to transform the way people buy homes and how lenders help them achieve their dreams of homeownership," said Norris. “I think the loanDepot management team is leading the industry in terms of innovation and customer service, understands what borrowers want and need, and is committed to helping mortgage professionals be successful. Anthony and the executive team have positioned loanDepot extremely well. I look forward to building upon that foundation through strategic acquisitions and partnership, new products, and operational efficiencies to ensure we deliver the best mortgage experience possible.”