Carrington Mortgage Services LLC has announced the appointment of Chad Ruggles as national sales director. Under Ruggles’ direction, Carrington’s retail sales operation will focus on substantially growing its geographic footprint, as well as providing a wide range of product offerings and faster turn times to effectively meet market demands – particularly with respect to serving the Nation’s sizeable population of “underserved” borrowers (typically those in the sub-640 FICO score range).
With nearly two decades of management experience in the financial services industry, Chad Ruggles has a proven track record of developing high performing teams using a disciplined approach to achieve quality growth, mitigate loss and build a culture of compliance. Ruggles spent 14 years in senior management positions with CitiFinancial, where he was most recently senior vice president of Incentives and Branch Optimization for CitiFinancial/OneMain Financial, leading a group of managers and senior analysts to design and administer incentive programs for all of the company’s North American businesses, as well as overseeing branch optimization activities. His other previous positions include area director, regional manager and group manager for CitiFinancial, group manager for The Associates/AVCO Financial Services, and branch manager for Springleaf Financial Services/American General. A volunteer builder for Habitat for Humanity International, Ruggles holds a bachelor’s degree in psychology from Montana State University and a certification in executive management from UNC Kenan-Flagler Business School.
“Carrington remains sharply focused on increasing capacity, expanding our offerings in a compliant manner while maintaining our high standards for loan quality and widening our reach to effectively serve those consumers who most need the specific expertise we can provide,” said Ray Brousseau, executive vice president of Carrington Mortgage Services' Mortgage Lending Division. “These commitments require the strength in leadership demonstrated by Chad Ruggles. Chad’s industry experience and impressive track record of leading disciplined teams to successfully execute against aggressive business plans will be instrumental as Carrington grows its branch network to support more borrowers across the U.S. – particularly those in the underserved market.”