GMH Mortgage Services LLC has announced the opening of its wholesale lending division, spearheaded by Penny Smith, newly appointed senior vice president of wholesale lending. Smith was most recently SVP of operations with GMH.
"The launch of GMH's wholesale platform provides an opportunity for us to highlight to the underserved broker community the same five-star service and product suite that our retail division has experienced," said Joseph Macchione, GMH's president and chief executive officer. "We are very excited to offer our brokers an opportunity to partner with a company that maintains a secure and stable balance sheet combined with a sincere dedication to putting each broker's needs as the focal point of our growth. Illustration of the talented team at GMH is the fact that we literally had to look no further than our own hallway in Conshohocken to find the most qualified and experienced leader to build the platform for us. Penny's passion for providing a best-in-class experience for each broker and her deep industry knowledge, relationships and experience are already proving invaluable. We plan to strategically grow the wholesale channel with the same values, commitment and dedication to customer service as our other platforms."
Offering a wide array of products and a state-of-the-art technology platform, GMH Wholesale provides brokers with a streamlined process all accessible via a web portal and a fully-integrated loan origination system. GMH Wholesale's Web portal gives broker partners access to daily pricing, a diverse loan product suite, loan document submittal through a secure data exchange and the ability to track loan progress and receive up-to-the-minute reporting.
"We spent a significant amount of time developing our processes, testing our technology systems and working with a small group of test pilot brokers to fully ensure we were launching the wholesale division with our GMH's branded level of quality and service," said Smith. "In listening to many of my closest broker relationships, we recognized the aspects of the business where the brokers were not being afforded what they deserved. That was the reason for our platform launch and we are already finding a great deal of success in giving our broker partners a new option in the wholesale market and we're looking forward to growing our footprint nationwide in the months to come."