ReverseVision Inc. has announced the launch of their Professional Services Division aimed at helping reverse mortgage lenders and brokers to be more successful. The main objective of RV Professional Services is to understand each client’s unique business needs and assist them in attaining their business goals. By recommending best practice methodologies through on-site visits and hands-on training, the team will refine a lender’s processes and discover where improvements can be realized. A key service component will include a careful review to ensure clients are compliant with Consumer Financial Protection Bureau (CFPB) audit requirements. In addition, RV Professional Services is developing enhanced online training materials including self-administered interactive tutorials.
ReverseVision has also announced that mortgage industry veteran and the company’s former head of product management, Jeff Birdsell, CMB, will lead the RV Professional Services as vice president. ReverseVision Vice President Rob Katz will be assuming the role of head of product management.
“ReverseVision has launched its Professional Services Division under the insightful leadership of Jeff Birdsell because we are in this business to help reverse mortgage lenders succeed,” said John Button, ReverseVision president. “As product manager for RV Exchange, Jeff has driven product innovations and helped transform our customer experience. And as a Certified Mortgage Banker (CMB), he understands both forward and reverse processes, which will benefit many of our new clients that are traditional lenders getting into HECM products for the first.”
Birdsell’s 22-year career in the mortgage industry has been focused on the Home Equity Conversion Mortgage (HECM) and other reverse mortgage proprietary products. Prior to joining RevereVision two years ago, he consulted with Generation Mortgage, provided consulting services for other reverse mortgage software providers and for over a decade held CIO and product development roles with Financial Freedom.
“As reverse lending gains momentum, reverse mortgage lenders need a loan origination platform and business automation solution that helps them be more efficient and profitable,” said Birdsell. “RV Exchange is a powerful tool that can be configured to support most reverse lending business models. By working with the majority of reverse mortgage originators, we know that our clients get the most value from our solution when ReverseVision experts configure our platform to support their unique business processes.”
