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Pacific Union to Utilize OpenClose's LenderAssist LOS Platform
Dec 09, 2014

OpenClose, an end-to-end loan origination system (LOS) provider, has announced that Pacific Union Financial LLC signed with the company to implement its multi-channel, 100 percent browser-based LOS platform, LenderAssist. The comprehensive solution will automate Pacific Union Financial’s wholesale lending functions from start to finish and establish complete data control and visibility over processes.

“We selected OpenClose because its platform can scale with us as we grow while making sure we are efficient and compliant at everything we do operationally,” said Bill Berg, EVP and CIO at Pacific Union Financial. “In addition, we were attracted to OpenClose’s use of a single code base throughout its platform and were impressed with the company’s industry reputation for providing very hands-on, responsive installations and ongoing customer support. We believe OpenClose will be an excellent long-term partner that will work side by side with us to innovate and customize the system to satisfy our desire to have the highest quality and most robust origination platform in the industry.” 

Using OpenClose’s LenderAssist LOS, Pacific Union Financial says it expects to dramatically elevate service levels for originators, speed up turn times, ensure compliance, reduce origination costs, and maximize employee productivity. As Pacific Union Financial continues to grow, it requires a platform that can flex with business process changes and scale to support rapid increases in loan volume.

The LenderAssist LOS extends various functionality to the point-of-sale via its broker portal, offering originators robust technology tools that makes doing business with Pacific Union Financial quick, easy and simple. OpenClose will handle the onus of system implementation and configuration for Pacific Union Financial, provide detailed training and responsive customer support.

“Pacific Union Financial is a rapidly growing lender that is very innovative, forward-thinking and focused on optimizing each of its processes to efficiently originate compliant, quality loans with fast turn times and a high pull through rate,” said JP Kelly, president of OpenClose. “The flexibility of our system to be configured to their specific needs, use of a single code base, and our ability to scale is a perfect match for their business goals.” 

Dec 09, 2014