Enjoy access to a free NMLS renewal class when you attend an in-person event.
GSF Mortgage has added Cory Hoag as a mortgage loan originator in Mandeville, La. Cory is new to the industry and is looking forward to more flexibility that his previous career did not offer. With the mortgage industry doing so well and the support of his wife, he believes that the transition was the best choice for himself and his new family.
Hoag has discovered several different community resources to help expand and grow his business. He is working on building a Business Networking International (BNI) group and stays involved and up-to-date with community events. He gives back to his community by setting up educational classes on what to expect during the home buying process, which gives a better customer understanding of the entire mortgage lending process.
“My customer service philosophy is simple,” said Hoag. “Customer service is more than just solving problems and addressing complaints–it is about keeping the promises we make. Most importantly, it’s the experience that we leave them with. To be treated with respect and to have constant contact from beginning to end–and well beyond that–is needed in good customer service.”