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Flagstar Bank has hired mortgage industry veteran Don Klein to expand the reach of its comprehensive subservicing offering, joinng the company as senior vice president of business development. He brings 25 years of experience in the mortgage industry to Flagstar.
"As the seventh largest sub-servicer and the only full-service bank actively pursuing sub-servicing, we are looking to leverage our unique and comprehensive offering to expand our market," said Mark Landschulz, director of Performing Servicing for Flagstar. "We can provide a full plate of services—subservicing, sales of mortgage servicing rights, financing options and portfolio retention—all within a customer-focused and regulatory-compliant operation."
Klein started his career at PMI Mortgage Insurance where he held a variety of positions over the span of 20 years, including regional vice president, director of customer experience, and senior director of national account servicing. Most recently, he was with Ocwen Financial, serving as director of business development.
"We're fortunate to have someone with Don's proven track record and skillset to lead our expansion effort,” said Landschulz. “Finding creative solutions for servicing asset owners that maximize their investment returns and creating a customer-focused environment are Don's strong suits."