CFPB Issues RFI on Consumer Complaints
The Consumer Financial Protection Bureau (CFPB) has issued its latest Request for Information (RFI), this time regarding how the agency handles the public reporting of consumer complaints.
In announcing the RFI, the CFPB said it was seeking comments on the usefulness of its complaint reporting and analysis processes, as well as specific suggestions or best practices for complaint reporting. The CFPB expects to being accepting input on this RFI on March 7 and will continue accepting comments for a 90-day period.
The CFPB will be issuing RFIs in the coming weeks related to its rulemaking processes, adopted and inherited rules, guidance and implementation support, and consumer education and inquiries.