“We’re excited to bring these three highly-established leaders on board to continue to make our teams, our software, and our brand even stronger,” said Joe Welu, chief executive officer of Total Expert. “Steve, Deanna and Peggy’s backgrounds share a common thread of focusing on building customers for life–the same foundation of Total Expert’s mission in bringing simplicity, humanization and tech innovation to financial services space.”The industry is auditing the wrong half of the lending stack
For the past two years, the mortgage industry’s fair-lending debate has focused almost entirely on underwriting: adverse action notices, model explainability, Shapley values, and Regulation B (Reg B) compliance after the April 22, 2026 amendment. Those issues dominate the wo...
When communication breaks down, expectations don't align, or respect disappears, LOs may need to move on — without burning bridges
Loan originators talk all the time about winning the trust of real estate agents. How to prospect them, how to add value, how to earn referrals. But there is another conversation we do not have enough of.Sometimes, as a loan originator, you need to fire a real estate agent....
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