Knapp comes to CrossCountry Mortgage from Guaranteed Rate, where he held several executive positions, most recently as chief retail production officer. Prior to Guaranteed Rate, Knapp served as the president of Lakeshore Funding for more than eight years.The industry is auditing the wrong half of the lending stack
For the past two years, the mortgage industry’s fair-lending debate has focused almost entirely on underwriting: adverse action notices, model explainability, Shapley values, and Regulation B (Reg B) compliance after the April 22, 2026 amendment. Those issues dominate the wo...
When communication breaks down, expectations don't align, or respect disappears, LOs may need to move on — without burning bridges
Loan originators talk all the time about winning the trust of real estate agents. How to prospect them, how to add value, how to earn referrals. But there is another conversation we do not have enough of.Sometimes, as a loan originator, you need to fire a real estate agent....
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