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The Conference of State Bank Supervisors (CSBS) named Jim Payne, director of examinations and assistant deputy commissioner for the Consumer and Mortgage Lending Division of the Kansas Office of the State Bank Commissioner, as the new Nationwide Multistate Licensing System & Registry (NMLS) ombudsman.

Prior to his role as NMLS ombudsman, Payne served as co-chair of the NMLS Modernization Steering Committee, where he collaborated with other state regulators to provide insight and direction for ongoing NMLS enhancements and future development of the system. Payne also served as the CSBS District IV representative on the NMLS Policy Committee.
Payne begins his role as NMLS ombudsman following Scott Corscadden, Bureau of Loans supervisor for the Alabama State Banking Department, who had served as NMLS ombudsman since June 2016.