The NMLS ombudsman’s role provides state regulators and the industry with a neutral environment for discussing NMLS issues and policies governing the system. As NMLS ombudsman, Payne will lead constructive dialogue between NMLS users, with the goal of achieving a more modern and efficient financial services regulatory landscape.
Prior to his role as NMLS ombudsman, Payne served as co-chair of the NMLS Modernization Steering Committee, where he collaborated with other state regulators to provide insight and direction for ongoing NMLS enhancements and future development of the system. Payne also served as the CSBS District IV representative on the NMLS Policy Committee.
Payne begins his role as NMLS ombudsman following Scott Corscadden, Bureau of Loans supervisor for the Alabama State Banking Department, who had served as NMLS ombudsman since June 2016.