Skip to main content

Aspen Grove Solutions Introduces Homeowner Forbearance Module

Navi Persaud
Jul 06, 2020
Man monitoring things in a call center.

Aspen Grove Solutions introduced its Homeowner Forbearance Module tech solution for servicers in response to the Coronavirus Aid, Relief and Economic Security (CARE) Act passed at the end of March. Mortgage servicers who choose to use Aspen's HFM will find a scalable forbearance processing system that includes borrower interaction, configuration and compliance reporting. 


"The Homeowner Forbearance Module helps take the strain off call centers by directing borrowers to complete their application online, then by tracking that application through the process," according to a news release. "Aspen uses a white-labeled plug-and-play widget with customizable forms to gather, process, and track applications directly from the bank/servicer’s website." 


The release says the module allows for easy access for back-office and call-center staff. They have the ability to manage all applications through a central portal which also has approvals built-in. Aspen sees the module as an optional benefit to help enhance efficiency and reporting for customer's back-end data systems. 


Learn more about Aspen's forbearance module.

Jul 06, 2020
Williston Financial Group, Doma Strike Deal

WFG is set to acquire Doma’s title operations, including operation centers in the Northern and Central California.

May 24, 2023
Mat Ishbia Takes A Charge At NBA Playoff Game

UWM CEO and majority owner of the Phoenix Suns involved in scuffle with Denver center Nikola Jokic

May 08, 2023
The Pitfalls Of Cash-Out Refinancing In A Rising Interest Rate Environment

Second-lien home equity loans are a far better way to take out cash

May 02, 2023
NEW YORK: How To Conquer - Not Fear - The Empire State

Roadblocks are many but payoff is worth it

May 01, 2023
RCN Capital Opens LA Office

Expansion marks lender's continued success.

Apr 26, 2023
Trigger Lead Legislation Renews Debate Over Consumer Choice

Borrowers can protect themselves from unsolicited lenders, but they could be doing themselves a disfavor

Apr 20, 2023