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KeyBank successfully transferred its home equity portfolio onto Black Knight Inc.'s MSP servicing system. With the integration, KeyBank will be able to streamline its operations and compliance and reporting requirements, further strengthening the customer experience, according to a press release.
"MSP is used by financial institutions to service approximately 36 million active loans," according to the release. "The system, which helps clients manage all servicing processes – from payment processing to escrow administration, customer service, default management and more – can accommodate virtually any size portfolio and includes client support services."
KeyBank also uses Black Knight's Empower loan origination system, bankruptcy, foreclosure, loss mitigation, invoicing, actionable intelligence platform, lien alert and McDash standard reports technology.
