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Model Match, a talent management system designed for the mortgage industry, released an update that allows mortgage lenders and their teams to become more effective in their processes, according to a press release. New features include an updated reporting dashboard and click-to-call ability.
"Our partners are becoming increasingly focused on not only bringing a higher level of organization to their pipelines but also providing their teams with the ability to be more effective and strategic in their daily actions," said Thomas Seelbinder, head of customer success and product.
The reporting dashboard allows users to analyze activity in real-time, understand the value of their pipelines, forecast success and identify areas for improvement. Customers are able to analyze the most important actions taking place in the app, drill down into metrics and provide insights to their leadership teams. Meanwhile, the new click-to-call functionality creates a seamless process for teams focused on outbound calling. Teams can track the outcomes of their conversations as well as overall activity surrounding their outbound communication efforts. Available to all users as a part of the overall service offering, it contains a built-in workflow that allows users to quickly set reminders and tasks at the end of the call.
The new feature sets enable Model Match customers to elevate their ability to understand activity taking place across their pipeline and increase efficiency in the app—granting users the advantage of making accurate decisions faster than businesses utilizing traditional methods.