CFPB Rescinds Abusiveness Policy Statement To Help Protect Consumers – NMP Skip to main content

CFPB Rescinds Abusiveness Policy Statement To Help Protect Consumers

Mar 15, 2021
CFPB Logo
Director of Events

Then Consumer Financial Protection Bureau is rescinding its Jan. 24, 2020 policy statement, "Statement of Policy Regarding Prohibition on Abusive Acts or Practices." The CFPB plans to exercise supervisory and enforcement authority with the full scope of its statutory authority under the Dodd-Frank Act, as established by Congress, according to a press release.

The bureau made these changes in order to better protect consumers and the marketplace from abusive acts or practices. The CFPB is also looking to enforce the law as it was written by Congress. According to the CFPB, the Dodd-Frank Act prohibits companies from materially interfering with someone's ability to under a product or service, taking unreasonable advantage of someone's lack of understanding, taking unreasonable advantage of someone who cannot protect themself and taking unreasonable advantage of someone who reasonably relies on a company to act in their interests.

"The 2020 Policy Statement was inconsistent with the Bureau’s duty to enforce Congress’s standard and rescinding it will better serve the CFPB’s objective to protect consumers from abusive practices," according to the release.

The 2020 Policy Statement stated that the CFPB would decline to seek civil money penalties and disgorgement for certain abusive acts or practices. The CFPB deters abusive practices and compensates certain harmed consumers using penalties, so the Policy Statement undermined deterrence and was contrary to the CFPB’s mission of protecting consumers.

Click here to read more about the CFPB's plans moving forward.

About the author
Director of Events
Navi Persaud is Director of Events at NMP.
Published
Mar 15, 2021
Jobs Report Comes In Weak After Mortgage Rates Surge

Employers added just 29,000 jobs in September, sending Treasury yields lower and offering a potential counterweight to the recent rise in mortgage rates

Oct 02, 2026
Price Cuts Hit Four-Year High As Mortgage Rates Top 7%

More than one in five listings took a price cut in September, but pending sales still posted their sharpest annual decline since March 2025

Oct 01, 2026
Serious Mortgage Delinquencies Rise 19% After Five Months Of Improvement

ICE data shows 574,000 mortgages were at least 90 days past due in August, while early-stage delinquencies remained below year-ago levels

Sep 29, 2026
Smaller Down Payments Give Buyers More Room, But Rates Limit The Savings

The typical down payment fell 9% from a year ago, while shifting market conditions are giving originators different affordability conversations across the country

Sep 25, 2026
Mortgage Rates Break 7% Just As Builders Find A Way To Move Buyers

New-home sales rose 6.4% in August as builders cut prices, offered incentives, and sold more lower-priced homes. Now mortgage rates are moving against buyers again

Sep 25, 2026
Borrowers Want Digital Closings, But Some Originators Remain Hesitant

ServiceLink finds 45% of surveyed LOs cite borrower reluctance as a barrier, even though most recent buyers say digital options would influence their choice of mortgage provider

Sep 23, 2026