Skip to main content

New Fed Mortgage And Total Expert Join Forces

Navi Persaud
Mar 19, 2021
Total Expert and New Fed Logos

New Fed Mortgage Corp, a regional mortgage lender licensed in 13 states is partnering with Total Expert to deliver timely, relevant customer communications at scale, according to a press release.

The Total Experience Platform will help New Fed Mortgage unify customer data by connecting technologies through an open API, ultimately creating a single source of truth that loan offers can access for a timely look at their customers’ unique financial needs, according to the release. New Fed Mortgage loan officers will gain a holistic customer view, which they can use to maintain and cultivate highly-personal relationships.

"With Total Expert, we can empower our loan officers with the digital tools they need to streamline the lending process and deploy automated marketing to their customers," said Brian D’Amico, CEO and president of New Fed Mortgage. "Armed with a singular, 360-degree view of their customers, they can personalize outreach and become more productive while affirming their roles as trusted financial partners at every touchpoint."

Total Expert and New Fed Mortgage share a belief that customers have a right to a personalized experience during every financial transaction, according to the press release. By keeping customers at the center of every interaction, the Total Experience Platform will facilitate custom communication based on personal preferences.

"At Total Expert, we believe that every interaction a customer has with their lender either builds trust, or erodes it," said Sue Woodard, chief customer officer at Total Expert. "The New Fed Mortgage team understands the power of personalized outreach paired with smart marketing automation."

Published
Mar 19, 2021
More from
Tech
Bubble Releases Its Insurance-in-a-Box Offering

A new technological innovation straight out of Silicon Valley provides companies home and life insurance an instantaneous online process.

Tech
Jan 17, 2022
OptifiNow And NextUs Lending Announce New Partnership

CRM solutions provider, OptifiNow, announced its latest partnership with Irvine-based non-QM wholesale lender, NextUs Lending.

Non-QM
Jan 13, 2022
Digital Lending Platforms Market Size Undergoes Extraordinary Growth

The global digital lending platform market size is projected to reach $20.31 billion by 2027.

Tech
Jan 12, 2022
Demand For Financial Protection Policies Increase

As the number of claims increased over the pandemic, premiums for financial protection policies rose.

Tech
Jan 12, 2022
loanDepot Wholesale Upgrades mello Broker Portal

loanDepot Wholesale will introduce new upgrades to its mello®Broker Portal to further streamline the closing process for brokers and settlement agents.

Tech
Jan 12, 2022
Daily AI Acquires Whiteboard CRM

Daily AI, the provider of solutions for mortgage lending, announced the acquisition of Whiteboard CRM.

Tech
Jan 12, 2022