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Churchill Mortgage promoted long-time employee Grant McFarland as vice president of operations. He brings 10 years of company and industry experience to his new role. Prior to his promotion, McFarland served as assistant vice president of operations for the company.
In his new position, McFarland will focus on managing relationships related to Churchill Next and implementing new technology across processing, underwriting and closing, according to a press release. Churchill Next creates pathways to implement technologies across the company – such as AI and robotics – to provide the lowest cost in the market on loans with the highest level of efficiency, customer satisfaction and engagement.
"Support for employees translates into support for customers – and cutting-edge technology helps us close loans as fast as regulations allow while driving accuracy and quality for future homeowners," said McFarland.
"The mortgage process requires a lot of exchanged documentation among lenders, borrowers and agents," McFarland said. "Leveraging the right types of technology allows all parties involved to share and receive paperwork almost effortlessly, which ultimately makes the journey to homeownership a little less stressful, no matter where each borrower starts."
During his 10-year tenure at Churchill Mortgage, McFarland has risen through the ranks from post-closing, setup and overseeing an internal processing fulfillment team, experiencing all aspects of the business. He has also helped accelerate the company's momentous growth over the past decade through improvements in processes and logistics.