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 ATTOM Adds 2 To Executive Team

Jun 27, 2023

Lauren Trevathan promoted to chief of staff; Karen Tang hired as chief customer officer.

ATTOM, a leading curator of land, property, and real estate data, on Tuesday announced the addition of two accomplished professionals to its executive team.

Lauren Trevathan
Lauren Trevathan

Lauren Trevathan has been promoted to chief of staff, while Karen Tang joins the company as chief customer officer.

With over 15 years of experience in real estate leadership roles, Trevathan is now responsible for driving companywide initiatives for ATTOM, as well as ensuring alignment and success across the organization as a whole, the company said. 

ATTOM said her extensive experience in cross-departmental collaboration and leadership, and notable achievements in organizational matters during her tenure at the company demonstrate that she has emerged as a pivotal asset in driving the company's primary goals.

Before her promotion, Trevathan had served as vice president of small-medium enterprise sales operations at ATTOM since October 2021. Before joining ATTOM, she was a founding partner for National Broker Services in Denver; a senior sales operations manager for for RealtyTrac; and held several positions at Xome, including senior vice president operations.

Trevathan has a Bachelor of Science degree in mathematics and a Master of Business Administration degree, both from the University of Colorado.

Tang, an industry veteran with extensive experience in customer success, customer operations and customer experience, will be instrumental in building out a best-in-class customer experience organization aimed at improving both customer retention and expansion, ATTOM said.

Karen Tang
Karen Tang

She possesses a track record of constructing, expanding, and guiding sales, customer success, and supporting teams from the ground up, the company said.

Previously, Tang was the vice president of customer success at ActiveCampaign, where she built and led teams focused on driving discovery and value throughout the post-sales journey, ATTOM said. She implemented processes to enhance the Voice of the Customer and gather valuable feedback across the company, resulting in improved customer retention and overall company performance, it said.

Tang holds a B.S. in Chemical Engineering from the University of California atBerkeley, a Master’s Degree in Engineering from Case Western Reserve University, and an MBA from Wharton School, University of Pennsylvania. 

Following graduation from Wharton, Tang joined Google and gained valuable experience over 6.5 years, managing multiple teams in sales and account management, ATTOM said. During her tenure there, she successfully established renewal processes from the ground up. 

After her time at Google, Tang managed the customer-facing teams at Prezi, where she built, launched, and scaled out the B2B customer segment of the business that drove overall company growth. 

“Lauren and Karen each bring a distinct and invaluable skill set that is absolutely vital to fueling the growth and success of ATTOM,” said CEO Rob Barber. “Their knowledge in the industry, versatile leadership acumen and exceptional track records, as well as unique contributions, will undoubtedly propel ATTOM to new heights and reinforce its position as a one-stop shop for premium property data.”

About the author
David Krechevsky was an editor at NMP.
Published
Jun 27, 2023
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