Better.com CEO 'Takes Time Off' – NMP Skip to main content

Better.com CEO 'Takes Time Off'

Dec 10, 2021
Photo of Vishal Garg
Director of Events

Better.com CEO Vishal Garg is “taking time off effective immediately,” after laying off 900 employees and referring to the Better team as “Dumb Dolphins” in a leaked email.

The Better.com CEO is taking time off effective immediately according to a memo from the company's board of directors, as reported by Vice

The email memo read: 

Good Morning,

Vishal and the Board wanted to provide Better employees an update given the very regrettable events over the last week.

Vishal will be taking time off effective immediately. During this interim period Kevin Ryan as CFO will be managing the day-to-day decisions of the company and he will be reporting to the Board. As well, the Board has engaged an independent 3rd party firm to do a leadership and cultural assessment. The recommendations of this assessment will be taken into account to build a long-term sustainable and positive culture at Better. We have much work to do and we hope that everyone can refocus on our customers and support each other to continue to build a great company and a company we can be proud of.

Better Board of Directors

Garg has been under widespread criticism after laying off 900 employees during a video call. He also reportedly accused hundreds of staffers he laid off of “stealing” from their colleagues and customers by being unproductive. 

Later on, a leaked email revealed that he called his Better team “too slow” and referred to them as “dumb dolphins.” In the email, Garg also stated that the team was “embarassing him.”

Following the series of layoffs, three top executives from the digital mortgage company resigned and before that, a letter from Garg was released in which he apologized for the manner in which he executed the layoffs. 

 

About the author
Director of Events
Navi Persaud is Director of Events at NMP.
Published
Dec 10, 2021
NEXA Founder Mike Kortas Launches evoLend To Help Originators Retain Borrowers

New Fannie Mae-, Freddie Mac- and Ginnie Mae-approved mortgage servicer aims to keep originators connected to borrowers through servicing data, payoff visibility and retention tools

Jul 02, 2026
President Trump Cancels 21st Century ROAD To Housing Act

Trump cancels signing the bipartisan housing bill, leaving affordability package in limbo

Jun 24, 2026
Commercial, Multifamily Mortgage Debt Tops $5 Trillion In Q1

MBA says outstanding debt grew by $26.3 billion in the first quarter, led by multifamily lending and increased holdings from banks, agencies, and life insurers

Jun 18, 2026
Fed Holds Rates Steady, But Outlook Dims For Mortgage Rate Relief

The Federal Reserve left rates unchanged but updated projections show more policymakers expecting additional hikes

Jun 18, 2026
Congress Nears Final Vote On 21st Century ROAD to Housing Act

Senate voted 87-8 to advance House-amended package, with final votes expected in coming days

Jun 17, 2026
Florida Pending Sales Signal Strong Summer Housing Market

Closed sales rise for a ninth straight month as inventory gives buyers more negotiating power

Jun 16, 2026