Cenlar FSB, a national mortgage loan subservicer, announced that Kelly O’Donnell and Karen Sim have joined Cenlar and Darrin Borell has been promoted. The trio will be directors of enterprise portfolio management and will be responsible for driving and implementing strategic programs across the enterprise.
“These exceptional leaders will be responsible for leading initiatives within the organization to further enhance our end-to-end processes with a focus on delivering quality service to our clients and their homeowners,” said Vice President of Enterprise Portfolio Management Gabe Rinaldi.
O’Donnell has more than 15 years of experience with managing high performing project management teams that specialize in delivering industry-leading service models and system integration plans. Prior to joining Cenlar, she served as director of program management for SIRVA. O’Donnell holds a Master’s in Business Administration from the University of Phoenix and received a Six Sigma Green Belt certification from Villanova University.
Sim was senior project manager at QBE Insurance Group Ltd., where she managed cross-functional project teams, project budgets, and resources for cyber security initiatives. Prior to QBE, she worked at Webster Financial Corp. as a project manager and then as a Project Management Officer (PMO) Manager. Sim has over 20 years of project management experience, with a focus on PMO best practice and cyber security projects. Karen holds a Bachelor of Arts Degree from Quinnipiac University with an emphasis in Legal Studies and Management. She also holds a Project Management Professional (PMP) certification from the Project Management Institute.
Borell joined Cenlar in 2021 as the manager of enterprise portfolio management. He serves as the main contact in Enterprise Project Management Office (EPMO) for process and oversight. He has created best practices, policies and procedures for the EPMO team. He has also been paramount in defining the business continuity plan for EPMO. He continues to provide leadership and mentoring to a team of project managers.
With more than 20 years of project management experience, Borrell served as senior project manager for NYK Business Systems Americas Inc. before joining Cenlar. He was also an independent consultant for Merrill Lynch in a project management capacity. He also held roles at Fiserv and Accenture with a focus on project and product management. Borrell holds a Bachelor of Arts in Management Information Systems from the University of Oklahoma and has completed additional coursework in PMP, Agile/Scrum, AWS, and Azure.