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Cenlar Names New SVP & Chief Compliance Officer

Apr 11, 2023

Subservicer promotes Jennifer Rowen to SVP core operations, hires Marlon Groen to succeed her as CCO.

Ewing, N.J.-based Cenlar FSB, a national mortgage loan subservicer, announced Tuesday that Marlon Groen has joined the company as chief compliance officer, and that Jennifer Rowen, who formerly served as chief compliance officer, has been promoted to senior vice president, core operations.

Marlon Groen
Marlon Groen

Groen has more than 20 years of experience in mortgage lending and servicing, with extensive knowledge of regulatory compliance, change management, and examination oversight. He will be responsible for continuing to build on Cenlar’s compliance management system to ensure the company meets all regulatory requirements, the company said.

“A committed and highly insightful risk and compliance specialist, Marlon’s depth of industry knowledge and ability to build and lead effective compliance frameworks is invaluable to the team,” said Chief Risk Officer Sara Avery. “He will be instrumental in leading the continued growth of Cenlar’s compliance risk management program.”

Before joining Cenlar, Groen was chief risk and compliance officer for AHP Servicing. He also worked at PHH Mortgage for 11 years, most recently serving as senior vice president, chief compliance officer. At PHH, he also held the role of vice president, head of regulatory affairs, before transitioning to compliance. Groen was also vice president and senior counsel at Sovereign Bank, and vice president, senior counsel, and chief compliance officer at Arlington Capital Mortgage Corp.

“I look forward to working with the risk and compliance team and business units and contributing to Cenlar’s business strategy, specifically as the company continues to build a best-in-class enterprise risk management framework,” Groen said.

He holds a Juris Doctor from Brooklyn Law School and a Bachelor of Arts from the University of Delaware. He is also a member of the Mortgage Bankers Association’s Legal Issues and Regulatory Compliance Committee.

Jennifer Rowen
Jennifer Rowen

Rowen brings more than 24 years of banking experience to her role as senior vice president, core operations. In her new role, she is responsible for overseeing investor reporting, bank operations, payoffs, satisfactions, insurance, escrow, tax, and transfer operations, Cenlar said.

“Jennifer’s leadership skills and expertise in sustaining a solid compliance program is vital to loan operations as we continue to strengthen our risk and control efforts and deliver excellent service for our clients and their homeowners,” said Senior Vice President of Loan Operations Bill Moffett.

As chief compliance officer, Rowen was paramount in building a compliance management program, the company said. She was also responsible for regulatory change management, program management, compliance training, BSA/AML/OFAC and compliance advisory services. 

Before joining Cenlar in 2016, she was vice president, compliance officer at The Bryn Mawr Trust Co., and compliance officer at Continental Bank. Rowen is a Certified Regulatory Compliance Manager (CRCM) and a Certified Anti-Money Laundering Specialist (CAMS).

“I am excited to leverage my experience and compliance expertise, in particular, to help the Loan Operations team drive optimal results,” she said.

Cenlar FSB is a national mortgage subservicer, servicing loans in 50 states and U.S. territories.

About the author
David Krechevsky was an editor at NMP.
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