CoreLogic is teaming up with Wells Fargo Home Lending to manage its real estate tax processing operations for Wells Fargo’s home loan customers moving forward. This includes the ability for Wells Fargo to oversee tax customer service via the CoreLogic Digital Tax Portal.
This collaboration aims to enhance risk management, compliance, and customer experiences in the mortgage servicing sector.
The move coincides with Wells Fargo's decision to dismantle its mortgage origination business earlier this year.
Wells Fargo said this alliance underscores Wells Fargo's commitment to providing top-quality services to its mortgage customers.
"The alliance between Wells Fargo and CoreLogic represents a union of industry experts, a strategic move for Wells Fargo, and recognition of CoreLogic's leadership in residential tax services. Together, we are poised to enhance the future of mortgage servicing and deliver value to their customers," Jay Kingsley, president of CoreLogic Mortgage Solutions, said.
Ann Thorn, head of mortgage loan servicing at Wells Fargo, said, "We are committed to providing outstanding experiences to our mortgage customers. This alliance with CoreLogic underscores our dedication to staying at the forefront of industry best practices and technology. We are confident in our ability to provide streamlined, digitized residential tax services that will benefit our customers."
As part of this engagement, all applicable employees of Wells Fargo’s real estate tax team have been offered a similar position at CoreLogic.