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Hiring Right: Take The Right Steps For The Right Person

How to add more clarity to a daunting process

Hiring Right
Insider
Contributing Writer

If you are anticipating growth in the coming year, it’s likely that will also involve hiring in key areas of your business. If you have experience hiring employees in the past, you know that it can often be a challenging task to find the right person for the role you’re looking to fill. From scouring resumes, to calling references, to conducting interview after interview, it typically takes a lot of due diligence to ensure you’re selecting the perfect candidate. And, in some instances, even after doing all that legwork, sometimes a candidate’s skills just don’t translate to their role once they come on board, meaning you’re right back to square one.

So, what steps can you take to ensure you get exactly what you’re looking for when hiring?

The Right Prep is Important

Well before you even start looking through resumes and scheduling interviews, there are certain things you should be doing to ensure your hiring process is designed to attract the right candidate. First, you want to make sure you are creating a detailed job description for the position. If a future employee doesn’t have a clear idea of what they will be doing, it’s going to be hard to get the right applicants in the first place.

A good job description should first include an overview of the company and what makes it a good place to work for. This could include details on the company’s core values, company culture, and the skills that current employees possess that thrive in the company’s environment. This type of information can help weed out candidates who may not be a good cultural fit in the organization or not align with the values of the company.

This is often a piece that is overlooked during the hiring process but hiring someone who meshes well with the company culture is just as important as hiring someone with the right skill set for the role.

From there, the job description should also include the role’s responsibilities and even goals for this particular position as well as the level of skills and experience required. In cases with some jobs, it may even be beneficial to list preferred skills and experience in addition to required skills and experience.

This can help you cast a wider net and get additional candidates that meet your requirements but also have skills that would be the icing on the cake for that job. Crafting a thorough job description is critical to ensuring you are getting the right candidates in the door for an interview and are appealing to people who not only have the skill set but also the right personality for your organization.

Craft an Interview For The Job and Business

If you are hiring for jobs that have different roles and responsibilities in your company how can you expect an interview process that isn’t catered to each role to be sufficient? Preparing structured interviews that are personalized for each job role is your best bet at hiring the right fit the first time. Now a personalized interview for one role doesn’t have to be wildly different from job posting to job posting, but there are key elements you should consider when structuring your interview process.

First, for each job you are interviewing for, you should have a series of static criteria you are looking at in each candidate you interview for the role. This will allow you to compare candidates during your process to determine who rises to the top. It can be as simple as listing out the main areas you want to cover in your interview, such as how well do they meet the job requirements and how are the candidate’s problem-solving skills, and then developing a basic rating system such as, poor, below average, average, above average and excellent. From there, you’ll want to craft interview questions that will provide insight and ultimately allow you to rate the areas you have established. This is far more effective than simply reviewing the candidate’s resume with them and asking questions at random hoping to uncover the information you need.

From there, you should consider if you want to include testing (if applicable) as part of your interview process. If there are certain skills you are looking for in a role, and those skills can be tested ahead of time, it can give you peace of mind that what the candidate is saying on their resume is true and they are up to snuff with your expectations. For example, if you have an accounting position open and one of the top skills you require is expertise in Microsoft Excel, having an Excel test as part of the interview process can really help you find a candidate that is at the level you need. Many HR softwares have specialized skills tests for job candidates that will be sufficient, and if a specific test doesn’t exist, you can always develop something basic for the role as well.

Finally, make sure you have questions prepared that ask the candidate about things that go beyond their resume and the skills they have. Take time to ask about the candidate’s interests, career plans, and ambitions. Asking questions like, what would make you excited to come to work every day, and what do you hope to get out of this job both personally and professionally, can go a long way to getting a better understanding of a potential candidate and if they will be a good, long-term fit at your company.

Verify References and Make Your Choice

The final step before making your ultimate hiring decision is to verify that what your potential hire has said is true. The easiest way to do this is to ask for professional references, preferably previous employers, that can speak to the candidate’s qualifications and work ethic. Taking the time to check with references can be a key factor in hiring as sometimes, unfortunately, candidates might not be telling the whole truth on their resume or in an interview. This is a last check to make sure their experience and skills truly align with what you’re looking for.

If a candidate’s references are good after a stellar interview, you likely have found your perfect fit and are ready to make your offer.

Trying to fill a new or vacant position can seem like a daunting task but it doesn’t have to be. Taking the right steps before and during the recruitment process can create greater clarity for potential applicants as well as for you so you ultimately know you are hiring the right person.

This article was originally published in the NMP Magazine January 2024 issue.
About the author
Insider
Contributing Writer
Erica LaCentra is Chief Marketing Officer for RCN Capital.
Published on
Dec 21, 2023
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