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Incenter Expands Services For MSR Buyers & Sellers

David Krechevsky
May 17, 2023

New offerings complement services provided by Incenter Mortgage Advisors.

Incenter Diligence Solutions, a provider of due diligence and document management services for the mortgage industry, said Wednesday it has expanded its offerings for the mortgage servicing rights (MSR) trading market.

The offerings complement the trading services provided by Incenter Mortgage Advisors, the company said..

“In an active trading market, participants must be able to quickly identify and manage their short-term and long-term risks so that they can transfer assets with agility and seize new revenue opportunities,” said Pamela Hamrick, president of Incenter Diligence Solutions, formerly known as Edgemac. “Incenter Diligence is streamlining obstacle-ridden diligence processes without making them cookie-cutter. We are customizing each engagement to address the unique goals, strategies and best-execution practices of every client.”

For each buyer or seller, Incenter Diligence’s experienced team creates a tailored review scope based on seasoning, geography, performance, and other key portfolio attributes. The firm also individualizes reporting and document delivery services. The approach encompasses all of Incenter Diligence’s MSR-related services, such as acquisition reviews, data to document validation, compliance reviews, document inventory, trailing document reconciliation, servicing boarding audits, and pay history reviews.

“In today’s high-volume trading environment, buyers and sellers need a diligence firm that can customize reporting in a timely manner,” said Tom Piercy, managing director of Incenter Mortgage Advisors. “Sellers also benefit from a system for maintaining data consistency to ensure that they have all the elements regulators require — for CCAR (comprehensive capital analysis and review) purposes, for example. Our clients consider Incenter Diligence an invaluable partner in both these areas,” 

When loan servicing institutions sell servicing rights to thousands of loans at once, they need to flag any potential issues that could affect the long-term collectability of these assets, Incenter said. Its document management solutions for scanning and automated data extraction use advanced technology to quickly upload all loan files, extract critical data from the documents, and identify discrepancies and omissions across them, the company said.

Hamrick, who joined Incenter Diligence last fall, has spearheaded the enhanced services, drawing on her 35 years of mortgage industry experience, the company said. In prior roles, she led all aspects of highly successful mortgage fulfillment operations platforms.

Charlotte, N.C.,-based Incenter Diligence Solutions provides due diligence and document management services for the mortgage industry, enabling originators and investors to streamline operations, reduce risks, and capitalize on growth opportunities..

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