Irvine-based loanDepot, Inc. announced its promotion of Viviana Abarca to the position of Managing Director of Mortgage Lending Operations. Abarca will join the company’s Executive Committee and will be based in loanDepot’s Phoenix-area operations hub, per a release from loanDepot.
Abarca over the past 11 years has held a series of leadership positions at loanDepot. She most recently served as Executive Vice President of Lending Operations. In her new role, Abarca will be responsible for leading loanDepot’s loan processing, underwriting, and closing operations.
“We have a phenomenal team, a phenomenal platform, and an exciting opportunity to take our existing operational excellence to the next level," Abarca said. "We will continue to strive to exceed the expectations of our customers and deliver a best-in-class experience to our origination partners. This is critical work that will support the growth and success of loanDepot as we pivot into the next cycle."
Per the release, Abarca will report directly to loanDepot President and Chief Executive Officer Frank Martell.
“Building a world-class operations team is an integral part of our Vision 2025 strategic plan. I cannot think of anyone better than Viviana to take our operational capabilities to the next level in the coming years to support accelerated growth and durable stakeholder value creation," Martell said. "Viviana is a consummate professional with an exceptional ability to achieve challenging objectives in all business cycles. As we advance our Vision 2025 plan, under Viviana’s leadership in lending operations we will continue to invest in automation to drive operating leverage, develop new customer-facing tools and functionality, and implement operational and structural changes to optimize and streamline our operations and position loanDepot for long-term success."
