LoanWorks announced that it has become the first mortgage broker to fully integrate AngelAi into its core operating platform at the foundational workflow level, a move that signals a meaningful shift in how artificial intelligence (AI) is being deployed across the broker channel.
Rather than functioning as a standalone or bolt-on technology, AngelAi is now embedded directly into LoanWorks’ day-to-day mortgage operations, supporting sales, fulfillment, communications, and compliance throughout the loan origination lifecycle.
The integration positions AI not merely as a productivity tool, but as operating infrastructure. AngelAi functions in real-time within LoanWorks’ mortgage ecosystem, enabling greater efficiency while reinforcing the human judgment required for responsible lending. Company executives described the approach as a departure from surface-level AI applications toward intelligence designed into the fabric of the business.
“This strategic integration represents a fundamental shift in how a mortgage brokerage can operate,” said Troy Kennedy, CEO of LoanWorks. “By embedding AngelAi directly into our core workflows, we’re removing friction from the loan process and providing our Loan Officers with industry-leading capability without legacy enterprise-level complexity. Technology handles the heavy lifting behind the scenes, so our people can focus on guiding borrowers, building relationships, and delivering better outcomes.”
For LoanWorks, the company has reported early profitability and rapid growth, becoming the second-largest broker by purchase volume for Sun West in its first full year of operation. Executives said the platform now positions the brokerage to scale while maintaining service quality, compliance discipline, and a commitment to fair lending as market and regulatory conditions evolve.
From AngelAi’s perspective, the integration serves as validation of its platform as infrastructure within the wholesale mortgage channel. The deployment demonstrates how AI can be applied at scale within live production environments to support efficiency, transparency, and compliance.
“True innovation in mortgage lending happens when technology is designed into the fabric of a company, not layered on top of it,” said Pavan Agarwal, founder and CEO of AngelAi and Celligence International. He added that LoanWorks’ decision to integrate AI at the operating level exemplifies how productivity and human expertise can be enhanced simultaneously.
David Lykken, founder, president, and chief transformational officer of Transformational Mortgage Solutions, noted: “We’re reaching a point where AI in mortgage lending has to move beyond experimentation and into execution. When this technology is engrained in brokerage operations, it stops being a talking point and starts becoming a competitive advantage. That shift not only strengthens broker platforms but also changes how loan officers operate — freeing them to focus more on advising borrowers and building relationships. Brokers who adapt early will be far better positioned for what comes next.”
