Xactus announced the appointment of Michael Crockett as its new Chief Operating Officer (COO). Crockett, who previously held the position of Chief Data Officer at Xactus, brings over 25 years of experience in the mortgage industry to his new role.
In his expanded capacity as COO, Crockett will oversee Xactus' day-to-day operations and key departments, including credit, verifications, and tenant screening. He will also lead the strategic advancement of the company's data innovation and quality control initiatives. Additionally, Crockett will focus on enhancing internal and external customer experiences, with a keen eye on improving service quality, delivery, and technical support.
“Michael is a true innovator and leader," Xatus President Shelley Leonard said. "I’ve been continually impressed by his ability to navigate complex challenges and foster genuine connections with those around him. His unique blend of operational expertise and people skills set him apart. I have no doubt that his contributions will continue to play a pivotal role in helping Xactus advance the modern mortgage.”
Crockett's career in the mortgage industry spans various senior executive roles, including EVP of Product Development at Credit Plus before its acquisition by Xactus in September 2021. He joined Credit Plus in 2013 to create its quality assurance and control division. Before that, he held several senior executive roles at a national mortgage information company. He also formerly served on several advisory boards for mortgage industry associations and credit bureaus.
In addition to his role as COO at Xactus, Crockett serves on the Consumer Data Industry Association Board. He holds a Bachelor of Science degree in Accounting from Stephen F. Austin State University.
