Mortgage Servicer Satisfaction Rises Despite Borrower Strain
J.D. Power finds better digital service, fee transparency, and issue resolution are strengthening trust while homeowners face mounting financial pressure
J.D. Power finds better digital service, fee transparency, and issue resolution are strengthening trust while homeowners face mounting financial pressure
LERETA examined how many homeowners misunderstand the ways in which escrow works, leaving them vulnerable to surprise payment increases as property taxes and insurance premiums rise
State banking and mortgage regulators argue the OCC’s proposed escrow interest preemption rule is unlawful, would undermine state consumer protections, and shift costs from national banks onto homeowners
Homeownership may be a harder sell as rents soften across the nation