Consumer Financial Protection Bureau (CFPB)

Ficklin has led the CFPB's fair lending office since it opened its doors in 2011.

CFPB proposed an order requiring Freedom Mortgage to pay a $3.95 million penalty

Consumer junk fee protections to go into effect in March 2025

CFPB expects the rule would allow 22,000 additional mortgages to be approved every year.

CFPB calls out nonbanks that have broken consumer protection laws

Agency seeks to understand why closing costs are up, who is benefiting, and how costs can be lowered.