Salient Business Solutions announces release of Salient Clear 2 CloseMortgagePress.comSalient Business Solutions, BPO, Salient Clear 2 Close, 95th Annual Mortgage Bankers Association Convention and Expo
Salient Business Solutions, a provider of business process
outsourcing (BPO) services, has announced the release of Salient
Clear 2 Close, a Web-based loan processing and tracking portal. The
announcement was made during the 95th Annual Mortgage Bankers
Association (MBA) Convention and Expo in San Francisco.
Through the Salient Clear 2 Close portal, Salient is able to
provide its customers with a greater level of transparency and
accountability regarding the loans outsourced to Salient for
processing. The online portal allows loan officers to submit a
loan, check and print the status of all their loans and immediately
address any pending issues.
Another key differentiator of the Salient Clear 2 Close portal
is the ability to improve the quality of processed loans. Salient
follows a stringent quality control process to ensure that the
finished product is of the highest quality. The multi-step process
includes various checks ranging from data integrity and
verification of an applicant's information, through review of
collateral documents, compliance checks and all possible fraud
checks.
"The single greatest pain point for lenders who outsource their
loan processing is the inability to know the status of their loan
and to verify that procedures have been followed correctly as the
loan is being processed," said Manoj Malhotra, CEO of Salient
Business Solutions. "Salient Clear 2 Close takes the guesswork out
of managing the portfolio of outsourced loans by providing a window
into our processes. Not only are loan officers privy to the status
of their loans at all times, but they can also perform quality
control checks on their loans as they are being processed."
By uploading through the portal, loan officers are also able to
reduce cycle times because the information to process the loan is
provided instantaneously. Loans submitted through the portal are
normally processed by Salient within 24 hours of the submission.
Salient uses the processing and quality control systems standard to
the loan officer's company, ensuring that the loan is processed in
accordance with company and industry guidelines. In addition to
processing, Salient also performs a post-closing review to ensure
all documentation is included, signed and dated properly and that
investor guidelines are met before the loan is sold. For more
information, visit www.salientbpo.com.
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