Julie Dietz joins Residential Finance CorporationMortgagePress.comJulie Dietz, Residential Finance Corporation, FHA, RFC
Residential Finance Corporation (RFC), a nationwide mortgage
lender specializing in refinance, has announced the appointment of
Julie Dietz as director of training and development. Dietz is a
seasoned training professional with 15 years of experience in
developing and managing sales and operations training programs
specific to the mortgage industry. She has developed and directed
high-impact training programs for many thousands of mortgage
professionals in sales, operations, and customer service at some of
the nation's top lenders, including Bear Stearns and Company, Oak
Street Mortgage (OSM Financial Services), and Delta Financial
Corporation. Dietz will lead the development of internal training
initiatives for RFC to ensure continuity of sales and operations
excellence as the FHA refinance specialist continues to experience
fast-paced growth.
Residential Finance Corporation Vice President of Sales Obiora
Egbuna said, "We are pleased to welcome Julie Dietz to our team. As
our expansion continues at a record pace, we realize that to
maintain our standards of excellence in sales and operations,
ongoing training is more important than ever. Julie will work
closely with sales and operations to develop end-to-end internal
training programs to ensure that each employee is always fully
versed in our standards of operation and commitment to excellence,
the latest updates in sales and operations, ongoing changes in
technology and the latest industry legal and compliance
regulations."
Julie Dietz has created highly successful training specific to
employees at every level, including orientation and new hire,
technical, sales, operations, legal and compliance, customer
service, executive leadership, and many other custom programs. She
has also created Web training sessions for on-demand training and
tutorials and state-of-the-art computer-based training modules for
remote training worldwide.
Commenting on her appointment, Dietz said, "Residential Finance
Corporation has realized the importance of thorough and ongoing
training in driving sales and ensuring customer satisfaction in a
rapid growth environment. I am excited to develop and direct the
internal training programs to ensure that everyone is thoroughly
trained on the same standards and procedures, and to discover and
implement ways to process FHA loans faster for our borrowers. I
have worked with Obi Egbuna and (mortgage trainer) Dale Vermillion
before and look forward to reactivating our symbiotic relationship
in helping each employee maximize their potential."
Dietz will be responsible for developing and implementing
crucial training programs to improve operational efficiencies
companywide. She will work with the management teams in every
department to develop training content to enhance the entire sales
process from origination to funding.
Company President Michael Isaacs said, "Adding Julie Dietz to
our executive team underscores the seriousness of our commitment to
delivering excellence at every step of the refinance process. Our
goal is to provide borrowers with the fastest and smoothest FHA
refinance experience. We have laid the technical and structural
groundwork to support our growing team, and now Julie will direct
the standardization of our overall processes and procedures to
ensure continuity and quality at every step.
"Julie will work in conjunction with our training partner Dale
Vermillion, who will continue his quarterly sales training and
monthly leadership guidance programs," continued Isaacs. "A company
is only as good as the sum-quality of its employees. Together,
these industry-leading training professionals will enable each
Residential Finance Corporation employee to achieve their maximum
potential and keep us on track to achieve our target of 300-percent
growth over the next three years."
For more information, visit www.residentialfinance.com.
