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Lenders One reflects on year of unprecedented change, record cooperative growth

National Mortgage Professional
Feb 16, 2009

LenderLive expands QC servicesMortgagePress.comLenderLive, quality control, QC, Rick Seehausen, Department of Housing and Urban Development, Leigh Ann Marchant LenderLive Network Inc., a provider of business process outsourcing and technology to the financial industry, has announced the expansion of its quality control services to support increased demand from clients. These expanded services are part of LenderLive's contract services division, which offers a variety of outsourced solutions, including whole-loan due diligence, contract underwriting and other forms of post-closing services. "In the new era of mortgage lending, originators want to enlist the services of an independent party to review and verify the quality of their underwriting standards and loan processes," said Rick Seehausen, president and CEO of LenderLive. "And with more lenders originating FHA loans, the need to administer an FHA-approved quality control program is necessary. Our services include working with the client to structure an effective quality control program for their business needs and then provide the resources necessary to implement the program." The U.S. Department of Housing and Urban Development (HUD) requires that 10 percent of FHA loans be audited. LenderLive's expanded quality control division enables lenders to fulfill these requirements. To help manage this effort, LenderLive has hired Leigh Ann Marchant as vice president of quality control services, who has more than 22 years in the financial industry. Before joining LenderLive, Marchant was vice president at National Lender Services Inc. where part of her duties included managing quality control auditing. "We see this as a natural extension of the services LenderLive offers," Marchant said. "By offering quality control of the loans, we can give lenders additional confidence in the products that are currently sustaining their business." For more information, visit
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