goodmortgage.com celebrates 10 years of mortgage lendingMortgagePress.comgoodmortgage.com, mortgage banking, Charlotte, North Carolina, Keith Luedeman
goodmortgage.com celebrates an impressive 10 years in business
milestone. This is a significant accomplishment for any business
navigating today's economic climate, but especially so for a member
of the mortgage banking industry. The now 10-year-old mortgage
lender has grown throughout a decade of banking sector changes and
challenges and has thrived in the face of the meltdown of the most
recent twelve months by delivering mortgage loans to consumers with
personal, responsive service that gives consumers confidence that
they have secured the lowest possible mortgage rates with a loan
that fits their needs.
goodmortgage.com's milestone has brought it several
congratulatory comments from some of Charlotte's governmental and
business leaders.
"Congratulations to goodmortgage.com on celebrating not only 10
years in business, but 10 years as a Charlotte-based company. In
today's tough real estate and financial markets, goodmortgage.com
is a bright spot where they are lending money and implementing
their sound business model to help people live the American Dream
of homeownership. We are proud to have goodmortgage.com in the
Charlotte business community and I wish them many more decades of
success," commented Pat McCrory, Charlotte's mayor.
"Congratulations on 10 years of successfully providing Charlotte
residents with online mortgage services focused on the customer.
The energy that goodmortgage.coms growth brings to the South Tryon
corridor adds a significant boost to the areas revitalization
efforts and creates fresh employment opportunities for energetic
creative class worker that new housing development is attracting to
the area," commented Patrick T. Mumford, Director of Neighborhood
and Business Services for the City of Charlotte.
goodmortgage.com is a strong, high-growth company and continues
to grow and create jobs to support the Charlotte area. Keith is an
active champion of entrepreneurs, giving back to the community that
supported and inspired him as a budding entrepreneur. The success
of these ten years hasnt changed Keiths entrepreneurial spirit nor
his support of entrepreneurial organizations such as ours, said
Terry Thorson Cox, President and CEO of BIG (Business Innovation
Growth), Charlotte, N.C.
goodmortgage.com has celebrated its ten-year milestone for the
entire month of April with employee gifts, awards, cookouts and
contests that test employees knowledge of such topics as the
company history and their CEO.
Much has changed at goodmortgage.com over its 10 years:
• Opened its doors with five-member team now employs more
than 50 loan officers and processors.
• Initially licensed in two states--today licensed by the
Banking Commission in 14 states and by the Department of Veterans
Affairs (VA) and the U.S. Department of Housing and Urban
Development (HUD).
• Grown through three building spaces--now occupies its
newly-refurbished headquarters at 3325 South Tryon Street.
goodmortgage.com's 44,000 square foot space in Charlotte's
revitalized South Tryon Corridor can easily accommodate its present
staff plus the projected 200 additional employees the mortgage
lender plans to hire over the next three years. A second office is
located in Greenville, S.C.
• Increased revenues during each of its 10
years--evidenced in multiple years of recognition from Deloitte and
Touche, the Charlotte Chamber of Commerce and the Charlotte
Business Journal)
Some things never change at goodmortgage.com: attention to
quality of service and commitment to its principles and values.
Several factors have determined 10 years of unwavering customer
satisfaction:
• Focus on what is best for the borrower--all business
processes, office environments, office operations and policies
support an ever-improving level of service and customer
satisfaction. Because of this focus on the borrower,
goodmortgage.com has maintained a perfect record with the Better
Business Bureau
• Innovative attitude--leverage the power of the Internet
ahead of the curve and employ the best possible technologies to
operate and communicate with consumers. goodmortgage.com was
recently honored as one of Mortgage Technology Magazine's Top 25
Tech Savvy Lenders in the U.S.
• Work environment that inspires quality--maintain a
workplace that combines creature comforts and relaxation spaces
with some of the most comprehensive employee tools in the
industry.
"We have plenty of cause for celebration as we look back at our
first ten years and ahead to the future," comments goodmortgage.com
CEO Keith Luedeman. "Consumers are adopting the Internet as their
tool of choice for finding a mortgage lender more rapidly than
financial analysts originally projected. And using technology, we
are completing loan processes more quickly and with less overhead
costs than ever before. This means lower rates and costs for our
customers, and creates tremendous opportunity for goodmortgage.com
to continue consistent growth for a second decade."
Throughout its 10 years of growth, goodmortgage.com has funded
billions of dollars of loans for borrowers who have come to expect
nothing less than excellence in the customer experience that
goodmortgage.com delivers. During year 11, goodmortgage.com's focus
will remain constant as a World Class Lender: leveraging technology
and inspiring a vibrant work environment and motivated, happy
employees to help more borrowers across the U.S. through one of the
largest and most important financial decisions of their
life--purchasing or refinancing a home.
For more information, visit www.goodmortgage.com.
