Navy Federal Credit Union has announced that it is providing best-fit mortgage and home equity loan options to its members with MDA MindBox’s ARTOptimize. Navy Federal Credit Union began working with MDA MindBox, a division of MDA Lending Solutions that provides advanced-decisioning solutions to the mortgage lending industry, after evaluating offerings from 20 vendors. According to credit union officials, ARTOptimize was chosen for its superior decisioning capabilities, powerful maintenance facilities and ease of integration into Navy Federal’s existing loan origination infrastructure.
“MDA MindBox’s ARTOptimize allows Navy Federal employees, as well as our members to quickly determine the best possible loan options from our Web site based on financial situations and objectives,” said Joan Cox, vice president, real estate lending. “Our primary mission at Navy Federal is to best serve the financial needs of our members, which includes providing the right loan product for their individual need. We can now do that within minutes instead of hours.”
MDA MindBox’s ARTOptimize personalizes each step in the loan origination, deal negotiation, deal structuring, optimization and underwriting process. ARTOptimize integrates credit data from multiple sources, analyzes that data based on company-specific policies, prices the final product, provides suggested strategies for lowering costs or creating a debt portfolio and gives employees and counselors information about the best loan products to cross sell.
“The Navy Federal Credit Union implementation is a prime example of how MDA MindBox’s solutions can improve member service and streamline the loan decisioning process,” said Bill Richer, president of MDA MindBox. “By integrating the advanced capabilities of ARTOptimize into Navy’s Web site, MDA MindBox is delivering a powerful tool that Navy Federal Credit Union can leverage to best serve both existing and potential members.”
For more information, visit www.navyfederal.org or www.mdasolutions.com.
