Skip to main content

eLynx Releases eAdoption Best Practices Report

Oct 26, 2010

eLynx, a portfolio company of American Capital, has announced the release of a report containing a list of best practices to increase eMortgage adoption gleaned from a number of studies the company has conducted with major lenders for whom eLynx has delivered over 2.6 billion pages of electronic documentation since 1994. While lenders are well aware of the financial and time savings offered by delivering disclosures and closing document packages electronically, many struggle to get acceptance, both from consumers and from internal staff. The eLynx report provides a list of best practices that were instrumental in helping one top 10 lender achieve 80 percent adoption. “Our studies indicate that lenders can influence adoption, both inside and outside of their organization,” said Sharon Matthews, eLynx president and chief executive officer. “Lenders that earn high adoption get all of the benefits of electronic lending, but we found that they also increased borrower pull-through, increasing the number of deals that made it all the way from application to close by 350 percent.” The best practices for high adoption of electronic documents relate to the way the lender rolls out the program, supports it and manages it. Slight modifications to the way call center employees interact with borrowers were also important to adoption. A copy of the report is available at no cost from eLynx by e-mailing [email protected]. For more information, visit  
About the author
Oct 26, 2010
STRATMOR, Teraverde Deal A 'Merger Of Equals'

The recent merger of mortgage advisory firms came without the need to lay people off or make any major staffing changes.

May 23, 2024
NEXA Pays Loan Officers 100% Of Commission Splits

LOs won't pay per-file fees or other hidden fees with NEXA100, says NEXA Founder and CEO Mike Kortas.

May 22, 2024
The Right Prescription

‘Doctor Loans’ making healthy strides in Florida

May 21, 2024
123 Newrez Employees Laid Off In Florida and Colorado

WARN Notices were filed the day after Computershare Mortgage Services, SLS acquisition closed.

May 07, 2024
Ishbia Predicts A Rate Cut By Election Day

CEO of United Wholesale Mortgage shares 'personal perspective' in new YouTube video

May 03, 2024
Yield Curve, Schmield Curve?

The yield curve is a harbinger, not the be-all, end-all for lenders.

May 02, 2024