Wingspan Portfolio Advisors has announced that it is rolling out its upgraded technology to provide clients with extensive visibility into Wingspan’s resolution process. The improved Web-based Investor Portal provides each of the stakeholders access to their serviced loans through customizable dashboards, providing transparency into everything being done by Wingspan to derive value from the defaulting mortgages. The new portal has been described as “a controlled, yet flexible, tool with a results-oriented approach that brings an entirely new dimension to special servicing,” said E.J. Kite, senior vice president of information management at Wingspan Portfolio Advisors. Kite spent 20 years at Freddie Mac developing technology, and three years at Fannie Mae as MIS director. “This latest version of Wingspan’s Investor Portal represents a new level of high-touch control and security for all stakeholders to serviced transactions. They can see what we’re doing, who we’re speaking with and what we’re learning through our exhaustive contact with borrowers, in addition to requesting and receiving a great variety of flexible reporting tools. This is exactly the sort of transparency the investor and mortgage insurance communities have been seeking.”
Wingspan specializes in handling severely delinquent loans, bringing them back to performing status, or managing foreclosure alternatives to reduce loss severity, including accelerated short sales. They accomplish this with high-touch proprietary methods and technology created specifically for the purpose by Wingspan’s Information Management Department and partner technology firms.
Investor Portal’s version 2.0 was developed internally by Kite and his team with the assistance of Miller & Associates, the Plano, Texas-based technology consulting firm renowned for its rich Internet applications and robust business intelligence technology.
“Wingspan Portfolio Advisors has always been about high-touch and high-tech,” said Steven Horne, Wingspan’s chief executive officer. “Now we have extended that philosophy from the way we deal with borrowers to the unprecedented transparency available to our servicing clients with the new Investor Portal. These new information capabilities empower investors to make critical decisions on loans, whether to approve modification programs or consider foreclosure alternatives in this post-robo-signing environment. The platform enables them to truly understand their best and worst case scenarios with crispness and immediacy.”