Mortgage Contracting Services LLC (MCS) has announced the addition of Tod Phelps as chief information officer. Phelps started his career in the IT industry 23 years ago and will call upon past experience to set the strategic direction of all information technology initiatives and to also implement enhancements to advance MCS communications, efficiency and growth.
"I see my responsibilities here as inclusive of both technology and operations," said Phelps. "My goal is to bridge the gap between the two, using technology to fuel even more business growth. The IT group is an integral part of this organization that really helps all departments better perform their respective functions. We have unlimited potential."
In previous positions, Phelps supported large mortgage servicers as well as other financial institutions and related organizations with information technology and business process outsourcing. He spent a decade at Electronic Data Systems (EDS), starting as an IT developer and eventually managing Latin America operations. As EDS acquired Wendover Financial Services, Phelps became vice president of project management to streamline the processes and systems of the integrated companies. He later founded Six Cents Consulting, which provided business and e-commerce consulting for companies such as Blue Rhino, RJR and Volvo. Phelps transitioned to a CIO for Volvo Construction Equipment in North America and then for Volvo Trucks North America and Mack Trucks. Since then, he has additionally served on the advisory board for software company Decisiv.
"Technology has become so critical to the effectiveness of field services, not only in how it is used within organizations but also in how we execute on behalf of clients and work with our vendor network," said Caroline Reaves, chief executive officer of MCS. "We are eager to have Tod jump in and advise how we can only improve the processes already established."