Global DMS has announced the addition of a new workflow engine to its eTrac appraisal management technology. This new workflow engine will grossly expand user customizability to achieve virtually limitless possibilities for custom workflows, and enable accessibility to the industry’s newest technology features, such as eTrac ATOM, Global DMS’ recently launched mobile application.
eTrac’s new workflow engine will allow users to create their own unique business rules that not only automate user-designated actions, but also guide each appraisal order to the next appropriate step. These custom rules can be set up and changed in a matter of moments through eTrac’s menu-driven setup process, which is easy enough for a layperson to use without the need for a dedicated IT professional.
“Think of it as a system that’s smart enough to know exactly where an appraisal order needs to go, every step of the way, for every unique user,” said Vladimir Bien-Aime, chief executive officer of Global DMS. “If the order needs to be pushed to processing or underwriting or uploaded to the GSEs through the UCDP, the system will automatically take care of that. If a certain action needs to get done, like emailing the borrower at a certain time, it can do that, too.”