Global DMS has announced that due to an uptick in the mortgage industry’s need for its suite of SaaS-based technology solutions, the company has experienced significant organizational growth. As a result, various measures have been taken to strategically manage ongoing growth and effectively support clients. “While we are enjoying substantial growth, our number one priority is to provide clients with progressive solutions and second-to-none service that effectively supports their business needs amid a highly challenging, compliance-intensive, fluid lending landscape,” said Vladimir Bien-Aime, CEO of Global DMS. “As such, we relocated to a larger facility, added staff, expanded our technical support department, implemented various quality assurance procedures, and enhanced our product line. These investments will ensure that we grow at a healthy, controlled rate and continue to service Global DMS’ most valued asset—its customers.”
Global DMS hired new software developers, business analysts, support analysts, implementation managers, quality assurance specialists, sales executives and a chief operating officer. In order to house the addition of staff and accommodate new hires throughout the course of 2013, Global DMS relocated its headquarters to a larger, state-of-the-art facility in the greater Philadelphia metropolitan area.
The company’s net revenue increased 105% from 2011 to 2012 due to new clientele and an increasing number of appraisal transactions being run through its platform by lenders and AMCs. Key innovations that Global DMS introduced in 2012 include the launch of a sophisticated business rule-driven workflow management engine and a major compliance technology initiative that integrates the company’s solutions with leading loan origination systems. Lenders, AMCs, appraisers and other real estate entities have come to rely on Global DMS’ suite of valuation software solutions and support services to help run their appraisal processes. Company officials at Global DMS state that they will continue to add support staff, new programs and take various other customer-facing measures designed to provide elevated service.