Orion Financial Group Inc., a provider of mortgage assignment, lien release and document retrieval services, has appointed Chuck Hall as vice president of compliance. Hall is a seasoned executive in the mortgage and financial services industries, with over 20 years of experience. Hall will focus on both internal and external compliance matters. He is responsible for Orion’s compliance with rules and regulations, and also heads the creation of policies relating to quality control (QC), information security training, disaster recovery and business continuity. In addition, Hall works with Orion’s clients on client-specific reporting, service level agreement (SLA) requirements, and serves as the point person for client audits and remediation.
“We’re pleased to welcome Chuck to Orion Financial Group,” said Mike Wileman, president and CEO of Orion Financial. “Chuck has the right experience and is well-positioned to head compliance for Orion, a matter we take very seriously. With our tremendous growth and with the introduction of new products and services, having a daily focus on client requirements and our own internal processes is increasingly important to both Orion and our clients.”
Hall spent 17 years at Citigroup in several leadership and operational positions. He was vice president for one of two national mortgage origination calls centers for CitiMortgage, where he was responsible for overall call center operations and the loan production life cycle. Hall worked closely with departments supporting the call center, including compliance, operations, underwriting, marketing, risk management, and legal. Hall also served in various leadership positions in Citi’s branch network.
“I’m delighted to be joining Orion Financial Group, a company known for its emphasis on customer service, and its creation of solutions tailored to individual client needs,” Hall said.