Being a sales-oriented business, mortgage lending resists anything that creates roadblocks, no matter how temporary, to the loan closing. The attitude is understandable however short sighted it may be when facing a crisis or potential crisis. Some might say, in fact, that the industry ignored warning signs of potential financial liability and consumer harm before the last banking crisis. The passage of the Dodd-Frank Act and the creation of the Consumer Financial Protection Bureau (CFPB) were reactions to that widespread belief.
The inability to recognize danger and do something about it is frequently referred to as the “Titanic Syndrome.” As one commentator explained it, “Okay, so say the world was about to explode. Instead of trying to do something about it, you spent the night partying, getting drunk, and just having fun …”
Next year is going to be a game-changer for many lenders. Those unable or unwilling to play by the CFPB’s new rules will find it difficult to survive. The one-two punch of QM’s three percent costs and fees rule, together with the need to adopt more compliance and risk management functions, could very well result in a winnowing of the industry where only the strongest, best-managed, quality originators survive. To make matters worse, the market is down thanks to rising interest rates, the death of the refinance boom, and low inventory of homes for sale nationwide.
The choice then, for many, becomes this … do we spend the money and effort in a down market to adopt procedures and acquire the tools to prepare for the CFPB in January, or do we cut costs, get down and dirty and hope we fly under the radar? Do we don the life vests offered through compliance tool vendors and quality control firms and “check the box” for CFPB compliance despite the short-term costs, or continue to party like its 1999 and hope that the ship stays afloat long enough for us to get back to a better balance sheet before incorporating regulatory changes? The risks may to be too great to wait.
The CFPB has made it clear that they have no intention of delaying the rollout of final rules, especially for QM. In addition, the CFPB has shown that it is serious about audits and enforcement penalties. In the past 12 months, there have been more than $600 million in fines and penalties assessed or agreed to following CFPB enforcement actions.
How can a lender avoid the Titanic Syndrome and save their business in 2014?
►Educate yourself and your staff about the new rules
►Conduct a front to back (origination through closing) analysis of risk and compliance holes. Enterprise risk management needs to be your new watch-word.
►Adopt a written operating plan incorporating the appropriate policies, procedures and third-party tools to assist in filling those risk and compliance holes.
►Contract for third-party verification of best practices, QC and compliance. Auditors will want to know: How are you evaluating your own performance?
►Spend the money now, a worthwhile investment, to prepare for January 2014. The dollars spent today may very well guarantee you will be around to enjoy the fruits of the next year’s business cycle.
Don’t go it alone. Find a risk management partner. At SSI, we not only provide our clients with a life jacket and a boat, we actually do the rowing for them too!
Andrew Liput is president and CEO of Secure Settlements Inc., a company he founded after nearly 10 years studying the problem of escrow and closing fraud and the uninsured risks associated with mortgage closing professionals. He may be reached by e-mail at [email protected]