GSF Mortgage has announced a family-focused team to its Bolivar, Tenn. branch, led by Bobby Roberts, branch manager, who brings with him, a staff of loan officers and processors, including his daughter, Amy Nuckolls, and son Phillip Roberts. The team also includes Jamie Watkins, loan officer and LaWanda Vickers, processor.
Nuckolls comes to GSF Mortgage with more than 10 years of experience. She started as an account specialist and has always been involved with customer service and sales. She chose to be a processor because she enjoys doing paperwork but also likes taking care of her customers.
“Word of mouth is the best referral for local business but it only reaches so far,” said Bobby Roberts, branch manager. “We are loaning money to the kids of parents that we helped numerous years ago.”
The branch is implementing social media into their marketing strategy to help contact a larger segment of people both inside and outside of the county.
“Bobby and his team are a welcomed addition to our family. Their deep integration within their community and family-like relationships they build with their customers will ensure their success,” said GSF Mortgage National Sales Director Mike Maida.