Every company has to have a strategy for managing regulatory compliance training. Many of our customers are already providing training for their employees through a Learning Management System (LMS). Your LMS is a great vehicle to deliver and track training, but you must also ensure that you are providing the right training with the right content to the right employees.
Here is why you need customized training:
►To meet your compliance requirements: Dig deeper into federal regulations and you will discover that in order to remain compliant in critical areas (fair lending, anti-money laundering), the training you provide your employees must fit their job role.
►To provide a better education experience for your Employees’ roles: If the training does not relate to your day-to-day activities, it is hard to retain the information presented. When education focuses on how regulations affect your employee’s job directly, the training will be more engaging and they will walk away with a deeper understanding of the regulations they must follow.
►To reflect your company’s goals and policies: Consumer Financial Protection Bureau (CFPB) guidelines suggest that your employees receive education that not only meets the legal requirements, but also reflects your own internal policies. There are several reasons why this is a great improvement for your employee training beyond compliance. First of all, you eliminate any confusion by providing policies that only reflect your organization. You also have the chance to help new and existing employees better understand your internal processes and procedure. Finally, your employees will get a better sense of your organization’s objectives.
►To complete a cleaner audit: When your employees fully understand how to comply with regulations, paperwork throughout your organization will be complete and thorough and you will experience greater data integrity.
►To create happier customers: Finally, the ultimate reward for improving the education of your employees is to improve their interactions with customers. When you have a knowledgeable employee base, your customers will notice.
So, how can you create the perfect balance of a Learning Management System and customized training? The Education Professional Services Group from AllRegs is ready to partner with you on your education initiatives this year. We can help you with the following:
►AllRegs Branded University is our own LMS that is built and branded to reflect your organization.
►Custom Training brings the training you need, where you need it. We can deliver via classroom, distance, or eLearning for your LMS. We will assess your mortgage training needs and come up with a custom, tailored solution to meet them.
►Professional Services Engagement projects can help you with development of policy manuals or guides. We can also help you take it a step further and write course content or assessments to match and support your internal policies.
For more information about AllRegs and its services, visit www.allregs.com or contact AllRegs at (800) 848-4904, Monday through Friday, between the hours of 8:00 a.m. and 6:00 p.m. CT.
Melissa Hruza is marketing and communications specialist for AllRegs. AllRegs has a variety of resources to help meet your company’s anti-money laundering needs, including turnkey policy manuals, training, tracking and implementation resources, and even a free online course to get you started. Visit http://answers.allregs.com/free-aml-course to register for the free course. Or, learn more about AllRegs and the full suite of products and services at www.allregs.com today or call (800) 848-4904.
