Ocwen Further Streamlines, Halting Residential Servicing Ops at Houston Facility – NMP Skip to main content

Ocwen Further Streamlines, Halting Residential Servicing Ops at Houston Facility

May 28, 2015

Ocwen Financial Corporation has announced that after a strategic review, it will discontinue its residential servicing operations at its Houston, Texas facility. The decision was made to streamline the number of call center sites, eliminate redundancies, and increase effectiveness within the company's residential loan servicing operations.

The Houston facility is the company's smallest residential servicing call center in the U.S. mainland. The decision will impact 140 residential servicing employees, which is less than five percent of the company's approximately 3,200 employees in the U.S. All impacted employees will have the opportunity to apply for employment at other Ocwen servicing facilities.

"Whenever business decisions cross personal relationships, it is difficult. This decision was especially hard since our Houston employees had a positive influence on the company's performance," said Ronald Faris, president and chief executive officer of Ocwen. "We appreciate all the support and dedication these employees have shown over the years."

Ocwen's Commercial Servicing unit will continue operations out of the Houston location and will not be impacted.

About the author
Published
May 28, 2015
Better's Mortgage Volume Rises 15%, But Losses Persist

Better is targeting a bigger share of wholesale lending, with plans to expand into Non-QM and conventional mortgages

Nov 10, 2026
Strong Jobs Report Threatens Mortgage Rate Rally

October hiring more than doubled expectations, pushing Treasury yields higher

Nov 06, 2026
Fed Holds Rates, But Pricing Pressures Persist

Rising Treasury yields and fresh inflation data complicate rate locks, borrower qualification, and lender margins as markets anticipate another hike in December

Oct 29, 2026
Zippy Adds Capital For Manufactured-Home Lending Push

The $20 million investment from Saluda Grade will support expansion beyond 27 states and new loan products across wholesale, retail, and community channels

Oct 16, 2026
Inflation Hits 3.7%, Putting Mortgage Rate Relief At Risk

September’s inflation pickup puts recent rate improvements at risk, potentially eroding affordability gains from lower home prices and seller concessions

Oct 14, 2026
PLACE Acquires Ardley, Expanding Push To Turn Existing Borrowers Into New Loans

The latest deal connects borrower retention technology with Maxwell's origination platform and PLACE's real estate network, creating new opportunities for lenders

Oct 09, 2026