Skip to main content

Ocwen Further Streamlines, Halting Residential Servicing Ops at Houston Facility
May 28, 2015

Ocwen Financial Corporation has announced that after a strategic review, it will discontinue its residential servicing operations at its Houston, Texas facility. The decision was made to streamline the number of call center sites, eliminate redundancies, and increase effectiveness within the company's residential loan servicing operations.

The Houston facility is the company's smallest residential servicing call center in the U.S. mainland. The decision will impact 140 residential servicing employees, which is less than five percent of the company's approximately 3,200 employees in the U.S. All impacted employees will have the opportunity to apply for employment at other Ocwen servicing facilities.

"Whenever business decisions cross personal relationships, it is difficult. This decision was especially hard since our Houston employees had a positive influence on the company's performance," said Ronald Faris, president and chief executive officer of Ocwen. "We appreciate all the support and dedication these employees have shown over the years."

Ocwen's Commercial Servicing unit will continue operations out of the Houston location and will not be impacted.

May 28, 2015
Fidelity National Financial Hit By Cyberattack

Industry-leading provider of title insurance and settlement services radio silent on reported breach.

Nov 28, 2023
Citizens Bank Bids Farewell To Wholesale Mortgage Channel

In a strategic pivot, the Providence-based banking giant will stop accepting new wholesale mortgage submissions.

Nov 16, 2023
Surprising Surge In Mortgage Customer Satisfaction, J.D. Power Study Reveals

Study found first-time homebuyers were harder to satisfy, customers don't just shop rates.

Nov 16, 2023
Women Continue To Defy Homebuying Challenges, Representing 22% Of The Market, Survey Finds

Young, educated, diverse, and increasingly savvy, women homebuyers navigate homeownership hurdles with determination.

Nov 15, 2023 Stays Bullish On Industry Disruption Amid Q3 Losses

Despite a $340 million Q3 loss,'s leadership emphasizes cost reductions, automation, and investment in technology.

Nov 15, 2023
Fannie Mae Extends Rent Payment Pilot

Positive Rent Payment program offers financial stability and opportunities.

Nov 14, 2023