North American Title Group (NATG) has announced that it has entered into an agreement with Secure Insight to conduct independent risk evaluation, rating, and monitoring of its 120 title and settlement offices throughout the United States. The process will be utilized to enhance NATG’s ongoing efforts to implement best practices and provide NATG’s customers with another layer of risk management for quality assurance and consumer protection.
“We have always employed a comprehensive and effective risk management program to ensure our customers are protected and our business is reliable,” said Kimberly Sledd, legal and regulatory compliance specialist for NATG. “We decided to engage Secure Insight as a further enhancement to our process, allowing for third-party verification and management of our controls to elevate our settlement and title service best practices to an even higher level.”
Secure Insight President Andrew Liput said, “We are pleased to work together with NATG in assisting them with the management of title agent and office quality control and consumer protection issues, thereby helping them earn the highest level of consumer and lender confidence in the industry.”